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By the end of this page you’ll have created an organization, invited its first admin, and know what every action on the list does.

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Creating one

Organizations → Create organization. A two-step wizard.

Name it and pick a plan

  • Display name — what you and your client see. Up to 150 characters.
  • Slug — the short identifier, suggested from the name. Lowercase letters, numbers and hyphens.
  • Billing plan — optional, but without one there’s no monthly allowance. The dropdown shows each plan’s included credits and price.
  • Auto-refill monthly — on by default. Resets their allowance every cycle.
The slug can’t be changed later. The display name can. Choose the slug with that in mind.

Invite the first admin

An email address — type it, or pick from a dropdown of people already in your account. They’re invited as an Admin of the new organization and get a branded invitation.
This step is optional. You can create the organization with nobody in it and invite people later from Manage users.You’re added automatically either way, so you can switch into it right away without inviting yourself.
Create organization wizard step 1 with display name, slug, billing plan dropdown and the monthly auto-refill checkbox

Step 1 — name, slug, plan and the auto-refill switch

Create organization wizard step 2 asking for the first admin email

Step 2 — the first admin, and you're done

The wizard still says “subtenant” — in its title, its button, and the confirmation message. It’s the old internal name for an organization. The plan field is labelled Billing plan ID but is an ordinary dropdown of your plans.
Your plan caps how many organizations you can have. Hit the limit and creation is refused with a prompt to upgrade. Your own workspace doesn’t count toward it.

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Reading the list

The stat strip across the top gives you totals, active count, failures, and credits in pool. The table lists each organization with its plan, credits, auto-refill setting and status.
Admin invite pending is not cosmetic. The organization exists but its members are locked out until you fix it. Use Retry admin invite from the row’s menu.

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What you can do to a row

Organizations table with a row menu open showing open workspace, edit, manage users, refill, grant, reduce allowance and soft-delete

The stat strip, the table, and every action available on a row

Open workspace in new tab

Go and work inside the organization.

Manage users

Invite people, change roles, remove access.

Grant / Reduce allowance

Adjust their credit ceiling. See Credits.

Edit organization

Display name, plan, concurrency limit and auto-refill.
Two more appear only when they’re relevant: Refill allowance, which needs the organization to have a billing plan, and Retry admin invite, which only shows on a stuck row.
The slug is not editable here, and there’s no way to suspend an organization from the interface — the status column is read-only.

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Concurrency limits

You can cap how many simultaneous calls one organization may run. Two things to understand:
All your organizations share one pool of concurrent calls, set by your own Dialtu plan — plus your own workspace. A per-organization limit is a sub-limit inside that pool, not extra capacity.Four organizations at 10 each does not give you 40 lines. You’re free to oversubscribe on purpose, betting they won’t all peak at once.
An organization needs a plan before you can set a concurrency limit, and the limit can never exceed your own plan’s ceiling. The same applies to the other per-organization overrides — they can only ever be lower than what your plan allows.

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Deleting

Delete is a soft delete. The organization disappears from the list and its subscription is cancelled, but the data is kept and existing members keep their access records.Treat it as archiving, not erasing. If a client needs their data genuinely destroyed, contact Dialtu.
Phone numbers are not released. A number assigned to a deleted organization stays assigned. Move it back to your pool first — see Phone numbers.

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Next step

Billing plans

Decide what each organization gets, and what it costs them.